Governance
A dedicated Money Laundering Reporting Officer (MLRO) and Head of Compliance report to the Board. Policies are reviewed annually and after material regulatory change.
Legal
Compliance program
The Vision Bank Ltd (company number 16767315) maintains a structured compliance function covering AML/CTF, sanctions, market conduct, data protection, and prudential obligations under FCA rules. Authorised by the Financial Conduct Authority — licence reference 487395.
Last updated: 29 June 2026
Three lines of defense
Operational teams own first-line controls; Compliance and Risk independently monitor; Internal Audit provides assurance against the policy framework.
Regulator cooperation
We respond to lawful information requests from regulators, FIUs, tax authorities, and law-enforcement agencies in accordance with applicable law.
Independent audits
External assessments of AML controls, custody operations, and information security are performed on a defined cadence. Material findings are tracked to closure.
Training
All employees complete onboarding and annual refresher training on AML, sanctions, data protection, market conduct, and information security.
Conflicts of interest
Personal-account-dealing rules and gifts/hospitality registers prevent conflicts between employees and clients.
Whistleblowing
Confidential channels are available to staff and external parties to raise concerns about potential misconduct without retaliation.
Complaints
Formal complaints are acknowledged within 5 business days and resolved within statutory timeframes. Unresolved complaints can be escalated to the relevant ombudsman.
Contact
Compliance: compliance@thevisionbank.example · MLRO: mlro@thevisionbank.example · Data protection: dpo@thevisionbank.example
Related
Other legal & transparency documents
Questions
Talk to compliance.
This document is informational and does not constitute legal advice. For clarifications, email compliance@thevisionbank.com or open a ticket from your account.